Frequently Asked Questions
ARE THESE EASY TO MAKE?
Yes absolutely, you don’t need to be a master baker to bake with our Cookie | Baking | Hot Chocolate Mixes!
All our cookie mixes are very easy to bake, you simply add butter, egg yolk and a dash of vanilla essence (optional) and bake for 10 -15 minutes to make 6 or 12 delicious cookies.
All our drink mixes are very easy to make, you simply add hot milk and stir for 5 - 10 minutes to make 2 or 4 decadent mugs of hot chocolate.
DO YOU USE AUSTRALIAN MADE INGREDIENTS?
Absolutely!! We are strong advocates for supporting Australian made ingredients. We use genuine Nestle Smarties & Choc Bits in all our Smartie, Choc Chip & Hot Chocolate Mixes.
Please note however that for custom coloured Cookie Mixes not all choc drop colours are available in Australian made so we do source non-Australian made choc drops for these mixes.
I CAN’T GET THE BROWN SUGAR OUT OF THE BOTTLE, IS THIS NORMAL? Yes, this can happen and is completely normal. Because we ship our little mixes all over Australia we pack our ingredients fairly tight inside our bottles; coupled with the fact brown sugar is prone to hardening you may need to use a butter knife to carefully loosen the ingredients prior to tipping out.
WHAT IS THE SHELF LIFE?
You can expect a minimum of 3-6 months shelf life on all our cookie/baking/hot chocolate mixes. If purchasing our Seasonal ranges ahead of time you can most definitely expect a best by that extents past the calendar occasion.
DO YOU OFFER CUSTOM, PERSONALISED AND CORPORATE ORDERS? Most definitely! We love every opportunity to be creative and happily customise our products to suit your needs. From custom designed labels, colours and bottle dressings – we can create the perfect fit for your special occasion or gifting needs. Please feel free to email Kelly on email@example.com
HOW BIG ARE THEY?
SMALL MIXES Height - 15cm
Base - 5.5cm
Can hold 250mls of liquid. Makes 6 delicious cookies
Height - 19cm
Base - 6.5cm
Can hold 500mls of liquid. Makes 12 delicious cookies
I STILL HAVE QUESTIONS!
We understand ordering on-line for a special occasion or in large quantities can be scary and sometimes you just need to speak to someone, if that’s the case please don't hesitate to email us at firstname.lastname@example.org and we can arrange a suitable time to call you.